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ResFam Courses and Resources

Practical preparation for FDR, negotiation and safer participation.

Practical online learning for people preparing for Family Dispute Resolution, negotiation and safer participation in the FDR process.

Explore courses and resources
01Family Dispute Resolution — Parenting
02Family Dispute Resolution — Property
03Safety planning and online participation
Courses and resources

Structured learning for the issues you may encounter.

ResFam resources are designed to help participants understand what lies ahead and prepare more effectively for FDR and negotiation.

Parenting

Preparing for FDR Parenting

A practical introduction to FDR, the role of the FDR practitioner, preparation for intake and pre-mediation discussions, safety and suitability screening, and the child-focused nature of parenting discussions.

Also availableNegotiation Skills for FDR Parenting
Property

Preparing for FDR Property

A structured overview of property and financial matters following separation, including financial information, assets and liabilities, superannuation, contributions, future needs, disclosure and documentation.

Also availableNegotiation Skills for FDR Property
Safety

Safety Planning

Educational guidance for people preparing for FDR where safety concerns, family violence, or coercive and controlling behaviour may be relevant.

Resource focusCommunication, technology, physical environments, information sharing, support people and mediation arrangements.
Online delivery

Online Mediation and Zoom

Practical information about participating in online mediation, including privacy, physical separation, technology preparation and using separate online meeting rooms.

ResourceZoom — How To
Section 1

Family Dispute Resolution — Parenting

Preparation and negotiation resources for parents considering or preparing to participate in FDR about parenting arrangements.

Course

Preparing for FDR Parenting

The course explains what FDR is, how the process works and what parents can do before mediation to participate effectively.

  • Purpose of FDR and the role of the FDR practitioner
  • Preparation for intake and pre-mediation discussions
  • Safety and suitability screening
  • Identifying the issues that need to be resolved
  • Developing realistic parenting proposals
  • Approaching discussions with a focus on the best interests of the child

The aim is not to tell parents what outcome they should seek. It is to help them arrive better prepared, understand the process and participate in informed, constructive discussions.

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Course

Negotiation Skills for FDR Parenting

This course focuses on practical skills parents can use when discussing parenting arrangements in FDR.

  • Interests, options and priorities
  • Proposals and concessions
  • Reality testing
  • Communication under pressure
  • Responding to disagreement and strong emotions
  • Keeping discussions focused on workable parenting arrangements

The objective is to give parents a clearer understanding of negotiation so they can participate more confidently and constructively in the FDR process.

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Section 2

Family Dispute Resolution — Property

Preparation and negotiation resources for people dealing with property and financial matters following separation.

Course

Preparing for FDR Property

The course provides a structured overview of issues commonly considered in property negotiations and the information participants may need to prepare.

  • Purpose and structure of property FDR
  • Preparation of financial information
  • Identifying and valuing assets and liabilities
  • Superannuation
  • Financial contributions and future needs
  • Accurate disclosure and organised documentation

The course is intended to help participants understand the process and prepare for productive discussions. It does not provide individual legal or financial advice.

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Course

Negotiation Skills for FDR Property

This course provides practical guidance on negotiating property and financial matters following separation.

  • Preparing for negotiation and identifying priorities
  • Assessing options and developing proposals
  • Positions and interests
  • Offers, counteroffers and concessions
  • Objective reality testing
  • BATNA and WATNA concepts
  • Managing expectations and difficult negotiations
  • Financial information and valuation issues

The focus is on improving negotiation capability and helping participants approach property discussions in a more informed, structured and constructive way.

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Section 3

Safety Planning

Educational preparation for people who may be participating in FDR where safety concerns, family violence or coercive and controlling behaviour may be relevant.

Resource

Planning for safer participation

The course explains why safety planning matters and the types of concerns that may need to be considered before, during and after FDR.

  • Communication
  • Technology
  • Physical environments
  • Information sharing
  • Support people
  • Arrangements around the mediation process
Planning for safer participation
Important

Safety planning is individual

Circumstances vary. The course is intended as an educational resource and does not replace professional risk assessment, legal advice or specialist family violence support.

Where safety concerns are relevant, preparation should be considered carefully in light of the individual circumstances.
Section 4

Online Delivery

Online mediation can provide a practical and flexible way to participate in dispute resolution without requiring everyone to be in the same physical location.

Advantages

Advantages of Online Mediation

For many participants, online mediation can make attendance easier and reduce practical pressures associated with travel.

  • Useful where participants live in different locations
  • Can accommodate work or parenting commitments
  • Can provide greater physical separation during the process
  • Can improve access for people who find physical venues difficult

ResFam uses online delivery to support a structured mediation environment. Participants can join from a suitable private location and, where appropriate, make use of separate online meeting rooms and other platform features.

Resource

Zoom — How To

The Zoom How To resource provides simple, practical instructions for joining an online mediation meeting.

  • Joining a meeting
  • Checking audio and video
  • Using microphone and camera controls
  • Understanding the meeting screen
  • Using chat where appropriate
  • Accessing separate meeting rooms
  • Testing equipment and connection before mediation
Downloading the guide before your mediation can help reduce technical uncertainty and allow you to focus on the discussion when the session starts.
Online mediation does not remove the need for careful preparation, privacy and safety planning; those considerations remain central to a well-managed process.
Section 5

Why ResFam

ResFam is focused on making conflict resolution more accessible, practical and informed.

01

Practical learning

Online courses are designed around practical learning rather than unnecessary complexity. They explain the process in clear language and identify issues participants are likely to encounter.

02

Better preparation

Resources provide practical frameworks that can be used when preparing for FDR and negotiation, supporting clearer communication and more informed participation.

03

Professional experience

ResFam combines professional dispute resolution experience with education designed to help people understand the process they are entering and prepare more effectively.

Our Founders

Experience in mediation, negotiation, FDR and professional education.

ResFam was founded by experienced dispute resolution professionals with a shared commitment to improving the quality and accessibility of conflict resolution education. The founders' approach is grounded in the belief that people make better decisions when they understand the process, the issues and the choices available to them.

The result is a growing range of resources designed to help participants prepare for difficult conversations, understand dispute resolution processes and engage more effectively in mediation.

A Better Prepared Participant

Understand the process. Identify what matters. Prepare for what lies ahead.

ResFam courses and resources are designed to help participants approach FDR with greater confidence and preparation.